Privacy Policy
Melbourne Pro Cleaners
Website: melbourneprocleaners.com
Effective Date: 06/03/2025
1. Introduction
At Melbourne Pro Cleaners, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (melbourneprocleaners.com) or use our services.By accessing our website or providing your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data when you interact with our website or services:
✔ Personal Information: Name, phone number, email address (collected via contact forms).
✔ Technical Information: IP address, browser type, operating system (collected through Google Analytics and Facebook Pixel).
✔ Marketing & Usage Data: Data collected through cookies and tracking pixels for internal analytics, remarketing ads, and website improvements.
3. How We Use Your Information
We collect and use your data for the following purposes:
✔ To book appointments and respond to inquiries submitted via contact forms.
✔ To improve our website performance and user experience through analytics tools.
✔ For marketing purposes, including email campaigns and remarketing ads.
✔ For payment processing and managing client relationships via CRM software and scheduling tools.
✔ For internal business analysis and customer service improvements.
4. Data Sharing & Third-Party Services
We do not sell your personal information. However, we may share your data with trusted third-party providers to enhance our services, including:
✔ Google Analytics & Facebook Ads (for tracking website traffic and marketing insights).
✔ Payment Processors & Scheduling Tools (to facilitate transactions and appointment bookings).
✔ CRM Software (Growthcenter.io) (to manage customer inquiries and bookings).These third parties have their own privacy policies, and we encourage you to review them.
5. Data Protection & Security
We store personal information in a secure, CRM-based system with encryption and access controls. We take reasonable steps to prevent unauthorized access, misuse, or disclosure of your data.
6. Your Rights & Data Deletion Requests
You have the right to:
✔ Request access to the personal information we hold about you.
✔ Request corrections or updates to your data.
✔ Request data deletion at any time.To exercise these rights or for any privacy-related concerns, please contact us at ****[email protected].
7. Cookies & Tracking Technologies
Our website uses cookies and tracking pixels to:
✔ Analyze website traffic and user behavior.
✔ Serve targeted ads via Facebook and Google Ads.
✔ Improve site functionality and performance.By using our website, you consent to the use of these tracking technologies. You can adjust cookie settings in your browser at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: [email protected]
🌐 Website: melbourneprocleaners.com
